At Celebrity we value our customers and take care of them in a number of ways. Our network of retailers will be able to offer you both expert advice and prompt after sales service.
It is important that you not only select the correct Celebrity recliner or suite to suit your own specific needs but also that, in the unlikely event that anything goes wrong with your furniture, that you get quick, prompt attention.
That's why we have a network of local Celebrity stockists who will not only help you select the correct recliner but also give you prompt attention with any after sales matters.
Our policy is to always ask the supplying retailer to make the initial visit to determine the nature of any after sales difficulties should they arise.
It maybe that the chair has simply become disconnected from the power supply or that you are just needing some help in learning how to operate the recliner or suite.
As such the nearer your retailer is to you, the quicker this attention may be. If you have bought your product from a retailer some miles from your location it may take a little longer for them to attend to such matters.
Our 'no-quibble' guarantee and our 5 year recliner action and motor guarantee are part of our commitment to providing great customer service.